Privacy Policy

Last updated: February 2026

ACT Logistics (Pty) Ltd (“ACT Logistics”, “we”, “us”, or “our”) is committed to protecting your personal information
and respecting your privacy in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”),
the Promotion of Access to Information Act, 2 of 2000 (“PAIA”), and other applicable South African laws.

1. Who We Are

ACT Logistics (Pty) Ltd
Website: https://act-logistics.co.za

Cape Town (Head Office)
50a Junction Street
Tygerberg Industria
Parow, 7500
Tel: +27 (021) 951 2009
Email: info@myact.co.za

Durban (Warehouse)
ACT Durban
Unit 57 Micro Park
26 Crassula Road
Cornubia, 4130
Tel: +27 (078) 457 7429

2. Information Officer

In terms of POPIA, ACT Logistics has appointed an Information Officer responsible for ensuring compliance with
data protection legislation.

Contact Email: info@myact.co.za

3. Personal Information We Collect

We may collect and process the following categories of personal information:

• Identifying information (name, surname, company name)
• Contact details (email address, telephone number, physical address)
• Business and transactional information related to logistics services
• Website usage data (IP address, browser type, pages visited)
• Any information voluntarily provided via forms, emails, or other communication channels

We only collect personal information that is necessary for a defined, lawful purpose.

4. How We Collect Personal Information

• When you contact us via our website, email, or telephone
• When you request a quote or logistics services
• When you enter into a business relationship with us
• Automatically through cookies and website analytics

5. Purpose of Processing

• Providing logistics, transport, and warehousing services
• Responding to enquiries and service requests
• Fulfilling contractual and operational obligations
• Billing, accounting, and record keeping
• Legal and regulatory compliance
• Improving our website and service offerings

6. Lawful Basis for Processing

We process personal information based on one or more of the following lawful grounds:

• Your consent
• The performance of a contract
• Compliance with a legal obligation
• Our legitimate business interests

7. Sharing of Personal Information

ACT Logistics does not sell personal information.

We may share personal information with:

• Employees or contractors who require the information to perform their duties
• Service providers assisting with IT, hosting, logistics systems, or business operations
• Regulatory or governmental authorities where required by law

All third parties are required to implement appropriate security and confidentiality safeguards.

8. Cookies and Website Analytics

Our website uses cookies to improve functionality, performance, and user experience.

Cookies may collect non-identifiable usage information such as pages visited and browser type.
You can control or disable cookies through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to safeguard personal information,
including access controls, secure systems, and data protection procedures.

While we take reasonable steps to protect personal information, no system is completely secure.

10. Retention of Personal Information

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected,
unless a longer retention period is required or permitted by law.

11. Your Rights as a Data Subject

In terms of POPIA, you have the right to:

• Request access to your personal information
• Request correction or deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator of South Africa

12. Cross-Border Transfers

Where personal information is processed or stored outside South Africa, ACT Logistics ensures that
appropriate safeguards are in place in accordance with POPIA.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page
with an updated revision date.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information,
please contact us:

Email: info@myact.co.za
Tel (Cape Town): +27 (021) 951 2009