Should there be an isolated incident where ACT Logistics experiences an operations event that results in the loss of or damage to your consignment, we now provide a guarantee over our service through the FreightGuard Service Guarantee program.

The service guarantee is designed to protect our customers against loss or damage providing financial peace of mind by offering a guarantee of up to R 5,000.00 per consignment at a very competitive rate of R 15.00 per consignment.

This service offers;

  • Quick Claims assessment by an independent Assessor
  • No excess on compensation amount
  • Easy to use, online claim submission

Click here to give us the details of your claim and to upload your claim

View the User Manual here.

View the Terms and conditions here.